Research paper on violence in the workplace

Revenge in the Workplace Research Papers look at workplace violence, and the reasons why it occurs.

This page is designed to show you how to write a research project on the topic you see here. Use our sample or order a custom written research paper from Paper Masters. How to Write a Research Paper on Workplace Violence This page is designed to show you how to write a research project on the topic you see here. Anderson, FitzGerald, and Luck conducted a literature review to evaluate interventions aimed at decreasing violence against emergency department nurses. The authors cited the study by Meyer, Wrenn, Wright, Glaser, and Slovis that implemented the use of a metal detector under the continuous surveillance of a security guard as a major intervention addressing environmental risk factors in the emergency department Anderson et al.

The study by Meyer et al. The study presented an intervention that was implemented in one emergency department, which can be implemented in other emergency departments and nursing units. The study results showed that the classroom-based program may have a positive effect on the information being taught when used in conjunction with a web-based program to enhance knowledge attainment among nurses Gillespie et al. Nurses often experience psychological and physical effects after an incident of workplace violence, which may impact their careers and personal lives.

Edward et al. They found that nurses who encountered aggression in the workplace may experience anger, frustration, feelings of hopelessness, hyper-vigilance, post-traumatic stress disorder, develop depression or anxiety, and even leave the nursing profession Edward et al. Taylor and Rew noted that physical assaults may cause fatal and nonfatal injuries and reduce nurses' ability to perform job requirements. Educating nursing personnel on the appropriate management of aggressive behaviors is vital to decrease the incidence of workplace violence and promote safety for staff and patients Martindell, Nurse managers should make the availability and inclusion of appropriate training programs a priority for nursing staff to prevent and effectively manage incidents of workplace violence.

Training programs to manage workplace violence should include specific and practical skills, such as recognition of aggressive cues and behaviors, building therapeutic rapport, enhancing communication skills, using verbal de-escalation skills, and using team approaches for managing assaultive behaviors in clinical nursing settings Casella, ; Dilman, ; Gacki-Smith et al.


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Systematic reviews were evaluated using levels I—IV. Intervention studies were evaluated using the tool's section on clinical practice guidelines. Qualitative studies were evaluated using the tool's section on organizational experience. All articles included in the current article obtained scores ranging from A to B. Nurses should be aware of the availability of training programs to manage workplace violence in their health care settings. Nurses must advocate for themselves by voicing concerns and possible solutions to administrators to reduce the incidence of workplace violence.

Preventing patient-to-worker violence in hospitals: outcome of a randomized controlled intervention

Furthermore, nurses should increase their knowledge and awareness of evidence-based interventions by reading peer-reviewed journal articles analyzing interventions and approaches to manage workplace violence. Nurses should also implement evidence-based interventions learned in their training programs at their facilities to minimize violent events.

Workplace Violence Prevention - Center for Personal Protection & Safety (CPPS)

The role of nursing administration is critical to combat the phenomenon of workplace violence in clinical settings. Nurse managers can assess the staff and environmental risk factors in their nursing units and implement appropriate interventions to reduce risk factors. Nurse administrators should heed nurses' concerns about safety in the workplace, listen to their suggestions to manage violent events, and address those issues with the implementation of evidence-based interventions to decrease the prevalence of workplace violence.

More research studies preventing and managing workplace violence with evidence-based interventions are critical to reduce the prevalence of such events in clinical settings. Researchers should create and validate more evidence-based interventions and approaches in future studies that could be implemented across nursing settings to reduce the incidence of aggression against nurses.


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  • The current review has two major limitations. Three of the quantitative studies discussed interventions used to manage workplace violence primarily in emergency department and psychiatric settings, which may affect the generalizability and transferability of interventions outside those specific milieus. Qualitative studies used in the current literature review evaluated nurses' experiences with workplace violence incidents. The types of incidents nurses experienced ranged from verbal, physical, or a combination of those forms of violence.

    As a result, nurses' self-reported answers collected as data may demonstrate a potential for bias, as some nurses may have experienced only verbal assault and others may have experienced physical or both forms of violence. There is substantial evidence regarding workplace violence prevailing in clinical nursing settings. Workplace violence can significantly affect nurses' physical and psychological well-being. Implementation of evidence-based interventions can help decrease the incidents of workplace violence, as demonstrated by Dilman , Lanza et al. More research studies focusing on creating and testing evidence-based interventions aimed to prevent and manage workplace violence are needed to decrease the prevalence of this unwanted phenomenon in clinical settings.

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    Workplace Violence in Health Care: Recognized but not Regulated

    View PDF. Abstract Workplace violence in health care settings is an occupational issue concerning nurses and other health care professionals. Full Text. Interventions to Reduce Workplace Violence Dilman presented the use of a code green response team CGRT as an evidence-based intervention implemented in in a Pennsylvania hospital.

    Negative Consequences of Workplace Violence Against Nurses Nurses often experience psychological and physical effects after an incident of workplace violence, which may impact their careers and personal lives.

    The association between workplace violence and physicians’ and nurses’ job satisfaction in Macau

    Increasing Nurses' Awareness of Workplace Violence Educating nursing personnel on the appropriate management of aggressive behaviors is vital to decrease the incidence of workplace violence and promote safety for staff and patients Martindell, Implications for Practice Education and Clinical Practice Nurses should be aware of the availability of training programs to manage workplace violence in their health care settings.

    Nursing Management The role of nursing administration is critical to combat the phenomenon of workplace violence in clinical settings. Nursing Research More research studies preventing and managing workplace violence with evidence-based interventions are critical to reduce the prevalence of such events in clinical settings. Limitations The current review has two major limitations. Conclusion There is substantial evidence regarding workplace violence prevailing in clinical nursing settings.

    References Anderson, L. An integrative literature review of interventions to reduce violence against emergency department nurses. Journal of Clinical Nursing , 19 , — Impact of hospital security programmes and workplace aggression on nurse perceptions of safety.

    Managing Workplace Violence With Evidence-Based Interventions: A Literature Review

    Journal of Nursing Management , 21 , — Workplace violence ranges from verbal threats and abuse to physical attacks, harassment, intimidation, or other threatening, disruptive behavior and homicide. In fact, physical assaults and murders are actually the leading causes of job-related deaths. Without a shadow of doubt, workplace violence can occur everywhere: in a little grocery store on the outskirts of the city as well as in a big corporation situated in the downtown. The environment does not always have to be the stressor that leads to the occurrence of violence incident.

    An employee may be experiencing psychological problems, be under the influence of alcohol or drugs, or suffering from familial stress. Workplace violence may occur with and be committed by individuals of different genders, all races, religions and financial statuses. However, some workers tend to be more at risk to face workplace violence. One of the groups of workers that has an increased risk of workplace violence are the workers who exchange money, deliver passengers, goods, or services.

    Another group, are those people who work alone or in small groups during late nights or early morning hours in high-crime areas.

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    One more group of possible victims are employees that work in the community or home settings, such as visiting nurses, social care workers, gas, electricity and water utility employees, phone and cable TV installers, and other professionals of this kind. Additionally, the group that suffers one of the biggest rates of workplace violence includes the taxi drivers. The description of vulnerable groups above makes it clear to define what actually makes a workplace or a job dangerous.

    However, lower I would like to one more time draw out the characteristics of violent workplaces that the above professions have in common. First of all, violence often occurs when one works alone or with a very small group of people 1. Secondly, violence often occurs in the home setting 2 , where the worker is alone with the offender at his house. Thirdly, workplace violence is often to occur in competitive environments 3 because of a strong desire for domination. Lastly, violence occurs in the workplaces with strictly hierarchical settings 4 , where one individual feels privileged over another A Comprehensive Guide for Employers and Employees.

    Workplace violence can be divided into four main types that are: violence by strangers, violence by customers or clients, violence by coworkers, violence by personal relations. The violence by strangers 1 involves threats and harassment by people who do not have legitimate business relations to the workplace.

    Interpersonal conflict

    Such type of workplace violence occurs when a stranger enters the premises of the workplace with an intention of robbery, murder, harassment or rape. This type of workplace violence annually takes away millions of lives worldwide. Violence by customers 2 or clients involves verbal or physical attacks by assailants who either receive services from the individual, or are under the custodial supervision of the affected workplace or the victim. In certain industries this type of violence occurs on every day basis. This kind of violence is usually conducted by individuals with criminal record or mental disabilities, in this case the ways of prevention are well-recognized.